UltraCare Guides: Dedicated to Supporting You

Our UltraCare Guides are experienced professionals who can help you at every step of your treatment journey. They can directly answer your questions regarding treatment access and provide you with continued support.

UltraCare Guides are people who help patients gain access to their treatment
Meet UltraCare Guide Sylvia Mills

UltraCare Guide: Sylvia Mills

Sylvia has 20 years of patient advocacy and pharmaceutical reimbursement experience. She has worked with diverse patient populations with rare diseases and is an expert in navigating the reimbursement process. As an UltraCare Guide, Sylvia is committed to providing exceptional service to patients and healthcare providers by helping ensure access to treatment and by lowering barriers to reimbursement.

“The patient always comes first. Having that present at all times provides the inspiration to go above and beyond and give 110% in everything that I do for the patient. It is rewarding to see patients gain access to their therapy.”

Meet UltraCare Guide Marcos Hardman

UltraCare Guide: Marcos Hardman

Marcos has 10 years of experience in patient advocacy and case management. He leverages his medical training and understanding of the treatment landscape to help patients and healthcare providers. As an UltraCare Guide, Marcos is passionate about supporting patients during their treatment journey.

“I want to make sure that patients and their families have all the support they need to access their treatment.”

Start Here to Enroll in UltraCare

You may also call 1-888-756-8657. UltraCare Guides will help patients understand what UltraCare has to offer.

Learn about UltraCare 
Patient Services 

Our programs help facilitate access to our treatments, which include assistance in understanding insurance coverage and eligibility for other programs.

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